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Part Four • Infrastructure Decisions
Positive and Negative Rewards
Salesperson A, who maximizes her sales plan based on territory optimization,
should be better compensated than salesperson B, who has a great territory
that grew less than the market did, even if
salesperson B sold more dollars than salesperson
A. Reward the effort and achievement of some-
one who can maximize a territory, then reward
the person with more compensation and even
more territory!
These rewards might include:
• Bonuses
• Recognition
• Acknowledgment
• More territory
• Promotion
On the other hand, although I don’t recommend using negative rewards
to manage long-term growth, they ...