Using Task Redesign

A good way to increase the achievement opportunities presented by any specific task is to go through a task planning process with the employee. (Task, by the way, refers to any specific, clearly defined assignment or duty. You need to break down overall jobs into the more specific tasks that make them up, since employees experience their work as a series of tasks to be done.)

Exhibit 6-2 is a worksheet you can use for this planning process. It is best to find a time to sit down with this form together with the employee and go through it jointly. You can fill in the blanks if you wish—but try to do it in a cooperative style sitting next to the employee or passing it back and forth so that he has a good view and feels like he ...

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