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My Samsung® Galaxy S® III by Steve Schwartz

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Troubleshooting

This section provides suggestions for correcting simple and complex problems that can arise with the phone.

General Troubleshooting

When trying to correct an app-related or OS-related problem, work from the least extreme to the most extreme solution. For example, depending on the type of problem, you might try the following—in order:

• Try appropriate button presses, such as pressing Home or Back to leave the current screen or pressing the Power button.

• Use the Task Manager to close unnecessary apps. (Press and hold the Home key, and then tap the Task Manager button.)

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• For app-related issues, check the app’s settings (if it ...

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