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My Steam Engine is Broken by Dr. Mark Powell, Jonathan Gifford

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Chapter 3

lose the fruit bowl

when “efficiency” masks lack of ambition

In the earlier chapters about steam-engine organizations’ obsession with control and measurement, there are many references to “efficiency”.

Efficiency is the end, the justification, the excuse for all of the initiative-sapping but supposedly scientific management programmes that are put in place from time to time, especially (but not exclusively) in times of crisis.

The people who make up any organization (and let’s remind ourselves that organizations are collections of people brought together for a common purpose) are often required to jump through various infinitely tedious bureaucratic hoops, to forgo various small pleasures, to cut costs to the point where product or ...

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