1.2. How I Wrote This Book

The foundation of this text stems from years of hands-on performance tuning, stress testing, and generally supporting hundreds of SAP customer systems, ranging from Hewlett-Packard (HP)– and Compaq-based solutions, to platforms developed by Digital, IBM, Dell, EMC, Data General, and a few others. From an SAP product perspective, most of my experience has been with R/3, Business InformationWarehouse (BW), Enterprise Buyer Pro (SRM/EBP), Advanced Planner and Optimizer (APO), and Internet Transaction Server (ITS), although I've also worked closely with Workplace, Enterprise Portal (EP), Customer Relationship Management (CRM), and, to a lesser extent, Product Lifecycle Management (PLM), Strategic Enterprise Management (SEM), ...

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