Appendix C. Resources
MySQL has a large user base and a very helpful community. There are many resources available for database administrators who need help or want to learn more.
MySQL maintains a website at http://dev.mysql.com/tech-resources that contains a list of technical resources; it is a good place to start, although many of those resources are, at the time of this writing, listed here as well.
The resources in this chapter are loosely grouped. Although it may be appropriate to ask a question as a reply to a blog post, most blogs are meant to be informative. Thus, blogs are categorized as Learning more, even though they might be considered appropriate in the Asking questions category. People often share solutions on forums, though the MySQL forums are not categorized under Sharing solutions. In this way, the categories are guidelines, not hard-and-fast rules.
Finding Paid Support
Sun/MySQL offers paid support in the form of their MySQL Enterprise offering. The most current details of the support offerings can be found online at www.mysql.com/support/; current pricing can be found at https://shop.mysql.com/enterprise.
A paid subscription to MySQL Enterprise gives you access to:
Problem Resolution Support — Traditional incident response model; allows a customer to contact Sun/MySQL with a specific incident
Online Knowledge Base — Allows a customer to search a special Enterprise-only ...
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