Tools for Difficult Conversations
Savannah’s Situation
Savannah felt she’d taken care of the problem that had ruined her department’s harmony for months when she fired Aaron. Aaron had been an infection, pulling other employees behind closed doors and badmouthing Savannah.
Although Savannah knew none of her other employees liked Aaron, she hadn’t understood how much they disrespected her because she’d put up with his problem behavior for nine months. When Aaron started a competing firm and sued Savannah for wrongful termination, she expected her employees to back her.
They didn’t.
Savannah’s best employees feared they’d be dragged into an ugly legal battle. They looked for new jobs and left.
The weaker employees discovered ...
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