CHAPTER 23
The Effect of Multitasking on Productivity
Consider this scenario:
David is a resource manager with three employees: Anna, Brian, and Carlos. David has three projects going on in his department: Projects 1, 2, and 3. He has assigned each of his employees full time to a different project, as shown in Figure 23-1(a). The number of employees—three—is sufficient to perform the work on the three projects.
David, with the intent of broadening the skills and opportunities of his three employees, decides to reassign them. Now, as shown in Figure 23-1(b), each employee is working a third of their time on each of the three projects.
The result? David no longer has enough people to work on the three projects. He now requires an additional person, ...
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