Index
A
accountable, 4-6, 8-11,1 6, 28, 31, 43-47, 61, 65, 73, 80-84, 87, 97, 116, 118, 120-121, 140, 152, 173, 179, 181-184, 186, 192-193,202,224, 231, 237-238, 249
action item, 159-168,249
approver, 193, 249
Aristotle, 57
asset, most important, xv
attitude, 27, 90
B
backbone. See too soft
bar chart, 211
baselining, 129-136, 153, 155
benevolent dictator, 8-12, 249
best practices, xvii
boldness, 74-78, 249
Brooks, Frederick, 169, 171
Buck, Pearl S., 47
budgets, 83
buffer. See contingency buffer
burnout, 47, 130-131, 199
Buscaglia, Leo, 49
Buxton, Charles, 227
D
Carnegie, Andrew, 46
change control, 151-156
Chinese proverb, 13, 26, 52
Churchill, Sir Winston, 29
client, 5-6, 12, 75, 80-83, 93-94, 111-112, 116, 118-119, 121-127, 133-136, 149-155, ...
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