Chapter 10 Decision Support Systems, Data Analysis, and Big Data

In this chapter, we will examine how companies use data to help make important decisions. Today, companies can take advantage of data collection schemes and software to analyze and support their decisions. A decision support system is an application (or, more likely, applications) that analyzes data and presents data as information that is used to make decisions more easily than traditional methods of decision making. Decision support systems are just one piece of a puzzle that is used by information technology professionals, analysts, and managers to do their jobs today. A decision support system is beneficial when complex data must be considered to reach a decision, such as understanding ...

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