Chapter 1. Why Needs Assessment?

What’s Inside This Chapter

In this chapter, you’ll learn:

  • Definitions of some important terms

  • The purposes of training needs assessment

  • The phases in training needs assessment

  • How training needs assessment sets the stage for training evaluation

  • How to locate information in the book using a chapter-by-chapter outline

  • How to use the icons as a guide to special material in the book.

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