Training needs assessment, when implemented effectively, serves multiple purposes:
It places the training need or request in the context of the organization’s needs. Training adds value only when it ultimately serves a business need.
It validates and augments the initial issues presented by the client. Clients know their business, no doubt about it! But, sometimes they don’t know the cause or the remedy for issues that involve human performance. The needs assessment can reveal different information, provide broader context for the information supplied by the client, and offer different perspectives on the client’s initial impressions.
It ensures that the ultimate training design supports employee performance ...