Making Non-Training Recommendations

Is it the training professional’s role to identify non-training issues and make non-training recommendations? Unequivocally, yes. It is appropriate and necessary for the training professional when identifying findings to ask, “What else is going on in the organization that, even if the training program is an unparalleled success, might prevent the attainment of performance and business goals?” It is, therefore, appropriate and necessary for the training professional to develop recommendations to mitigate these non-training issues. Now that this has been said, you may ask why. In answer, there are several reasons:

  • Because all the factors affecting job performance are addressed, this comprehensive approach promises ...

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