November 2001
Beginner to intermediate
256 pages
5h 53m
English
Theorists at the universities as well as the practitioners who live in the ‘real’ world have time and time again found out that we reach a better common result by means of partnership than if we fight and carry out our negotiation as a zero-sum game. This applies to all negotiations where it is possible to create added value. If on the other hand there is no possibility of creating added value, the zero-sum game is all that remains.