I received insights, assistance, and support to write this book from the following people. To each of you, I truly appreciate the value you added to this project.

In addition, I hope those individuals who read this book will be able to use and derive benefits from its content to deal more effectively with bullies. To the readers I'd like to say, “Remember, you're always negotiating.”

Pat Iyer (my developmental editor): Pat is a very gifted author in her own right. As a developmental editor she helped make my words and negotiation expertise capture more of the essence that occurs when negotiating with a bully. Thus, without Pat on this project the reader would have ended up with a lot of “how-to's” about negotiation strategies ...

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