Foreword

Success in life and business dealings is not an accident. It is achieved through planning, execution, and evaluation. Effective communication requires an appropriate amount of skills, sensitivity, and understanding of the needs of others.

Bullies show up in our lives in the form of clients, colleagues, and coworkers. As a culture, we are increasingly aware of the impact of bullies. Bullying behavior complicates effective communication.

Everyone has felt bullied at some point in their lives. The bully could be a family member, childhood acquaintance, colleague, employer, or client. You know you have been bullied when you felt pressured, demeaned, and angered by the bully's behavior. You walked away from a negotiation feeling like you ...

Get Negotiating with a Bully now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.