INDEX
The index that appeared in the print version of this title was intentionally removed from the eBook. Please use the search function on your eReading device to search for terms of interest. For your reference, the terms that appear in the print index are listed below.
add-on
advance thinking
adversarial position
agreement from negotiation
anger
Apple stores
arbitrary nature, of prices
asking for better terms
assertion of cheaper price elsewhere
assumptions
questioning
testing
attitude
authority, power of
bank loans, communication about
body language
boundary conditions
brain foods
business relationships, lifetime
buying a car
buying a house
calmness, maintaining
car sales, quotas for
cash offer
Chinese contract
Cialdini, Robert, Influence ...
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