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NetSuite OneWorld Implementation 2011 R2 by Thomas Foydel

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Appendix A. Tools, Training, and the Next Steps

This chapter provides additional coverage of the key aspects of OneWorld implementation that we have not discussed so far. Some of our implementation tools, such as the statement of work, project plan, interview questionnaire, and customization plan deserve more focus, as does the training plan and your next steps with OneWorld post implementation.

Software projects are never as straightforward or as complete as we hope. There are always twists and turns to a project, and there are always loose ends. Training can help to smoothen a bumpy ride and provide some needed closure to the project, but training itself is never complete when software and users continue to change. In this appendix, we provide ...

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