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NetSuite OneWorld Implementation 2011 R2 by Thomas Foydel

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Enterprise resource planning

We often call CRM the customer-facing frontend of the system, and we call ERP the backend of OneWorld, obviously with the meaning of the back office, the operations, accounting, and people of the organization. In this section, we take a look at the primary back office functions—accounting, operations, and human resources.

We are going to take a slightly different approach with ERP than CRM, because there are several prerequisites that have to be understood before we can discuss the main ERP functions and processes.

In later chapters, we break down the ERP modules further to the more common accounts payable, account receivable, and so on. Again, the main point here is to explain the foundation of OneWorld and enable ...

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