This topic deserves its own section, because it is so important to the value you will derive from OneWorld. Before we start discussing the setup of the Item catalog, we must understand, like we did for CRM and ERP, the base setups that are going to impact what we see in OneWorld and how OneWorld responds to our commands.
So let's get started by simply taking a look at the Items and Inventory tab of the Enable Features form. Even if you do not have an actual inventory, it's important to understand all of the options available when setting up your items.
First, under the Items section: