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NetSuite OneWorld Implementation 2011 R2 by Thomas Foydel

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Sales

In earlier chapters, we laid out some of the functionality of sales force automation in OneWorld, the process of moving from opportunity to quote to sales order and how this process determines the stage and status of the customer record.

In this section, we want to push further into the sales functionality and the tools that provide substance to both sales and company management, as they look for signs of future business results today.

Of course, much of what you set up in OneWorld depends on your business model. There are companies who do not bother with opportunities, simply because they have sales cycles that do not lend themselves to the full sweep of the OneWorld sales process. In general, longer sales cycles gain more advantage from ...

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