10.4. Troubleshooting Tips

Now that we have covered the basics of network troubleshooting, we should go over a few troubleshooting tips. These tips will give you more "ammo" while you're hunting for network problems and using the various steps of the troubleshooting model discussed earlier.

10.4.1. Don't Overlook the Small Stuff

If you'll remember, the first thing we discussed in this chapter was small stuff. Often a problem is caused by something simple, such as a power switch in the wrong position, a card or port not functioning (as indicated by a link light that's not lit), or simply operator error. Even the most experienced administrator has forgotten to turn on the power, left a cable unplugged, or mistyped a username and password.

Finally, ...

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