Chapter 9
Towards Effective Software Development: A Conceptual Framework of Software Project Types, Development Processes, and Functional Outcomes
University of North Carolina at Chapel Hill
IBM Global Services
INTRODUCTION
SOFTWARE IS CRITICAL IN TODAY’S MARKETS. The importance of information and communication technologies, and thus the software that makes them function, is growing rapidly in both industrial and consumer markets. E-commerce, the Internet, enterprise-integration systems, and wireless networking are just some of the high-profile systems and applications dependent on effective software development. The U.S. Department of Commerce estimates worldwide sales of packaged software alone will reach $258 ...
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