New Employee Orientation Training

Chapter 6. Evaluating Your New Employee Orientation Program

What’s in This Chapter?

• Three reasons to evaluate your new employee orientation program

• Kirkpatrick’s four-level model for evaluating training

• Methods for capturing assessment information

How many times have you heard someone say, “It was a great training program but . . . ”? Unfortunately, that statement (or some variation) is spoken far too often and reflects a growing concern by both line managers and senior management that training is costly and not always worth the investment of time and money. This particularly may be true as it relates to a new employee orientation program. Line managers may believe that the employee’s time is better spent learning the job at his or her work site, ...