August 2002
Intermediate to advanced
200 pages
4h 24m
English
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The ASTD Trainer’s WorkShop Series
The ASTD Trainer’s WorkShop Series is designed to be a practical, hands-on road map to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences, and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes a companion CD-ROM with PowerPoint presentations and electronic copies of all supporting material featured in the book.
Other books in the Trainer’s WorkShop Series:
New Supervisor Training
John E. Jones and Chris W. Chen
Customer Service Training
Maxine Kamin