New Frontiers in ML driven Customer Intelligence

Seemit Sheth – Head of Data Science at Capital One

Micah Price – Principal Associate Data Scientist at Capital One

Capital One is one of the pioneers of ‘Information based strategy’ which is essentially what we call today as data science. The world of data science in banking has evolved over time and now data science powers strategies in many diverse areas of a bank, aided by cutting-edge technologies. In this talk, we will go over a glimpse of its past, present and how it is changing banking for good as we move toward the future. In particular, we will also explore how cutting-edge algorithms and technologies are improving customer experiences.