CHAPTER 15

Rants, Raves, and Reflections

We are approaching the conclusion of New Sales. Simplified. I want to thank you for investing in your development. I am honored you selected my first book to do it! I have several rants, raves, and reflections I’d now like to share with you that just didn’t fit into the previous chapters, but belong in this book nonetheless.

Manners Matter

Receptionists, administrative assistants, and gatekeepers are people—people with feelings and often a good deal of influence. In the midst of all your craziness and hassle and intensity, try to keep that in mind.

It’s not usually our first choice, but quite frequently we need to work through receptionists, gatekeepers, screeners, and assistants. Instead of being rude ...

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