The Learning EnvironmentProgram Preparation ChecklistParticipant MaterialsHandoutsPresentation SlidesWorkbooks and JournalsVideosToys, Noisemakers, and Other PropsFacilitator Equipment and MaterialsA Strong Start: Introduction, Icebreakers, and OpenersFeedbackRole PlaysParticipant PresentationsBall TossJournalingQuestioning SkillsTraining Room and Participant ManagementA Word About Dealing With Difficult ParticipantsAn Unforgettable EndThe Bare MinimumKey PointsWhat to Do NextAdditional Resources