The Value of Reducing Complexity
A number of years ago, a fire destroyed the Japanese supplier that provided a critical brake P-valve to Toyota.1 While the source of the fire was a mystery, what followed was not. Perhaps first and foremost, Toyota’s obsession with lean caused the company to shut down all Japanese assembly operations within hours because of no backup supply or supplier. Next, the response from other suppliers to help Toyota was nothing less than astounding. Seeing a direct linkage ...