1.3 WHAT IS PROJECT SUCCESS AND WHY DO PROJECTS FAIL?

‘A thing which cannot be accomplished should never be undertaken’

—African Proverb

I remember being at the World Congress for Project Management in 2000 in London and the keynote speaker picked two high profile Millennium Projects: The Millennium Dome and the London Eye. The speaker asked the audience which one was a success. The audience almost unanimously voted for the London Eye, which still stands and does good business attracting lots of visitors. The Millennium Dome was subject to front page newspaper reviews on what a failure it had been. But in fact the Millennium Dome ran to time, cost and original scope, whereas the London Eye did not meet any of these. So why was the Millennium ...

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