‘(Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly.) We are what we repeatedly do. (Excellence, then, is not an act but a habit.)’

—Aristotle (384 BC–322 BC)

2.7.1 Hierarchy of neurological levels

Robert Dilts established a logical hierarchy of neurological levels. 101 Who we believe we are is compounded from our values, beliefs, capabilities, behaviours and environment. If we say, ‘I am a professional project manager’ (identity), then it is the result of having operated in the context of projects amongst project managers, developed capabilities and competences through appropriate behaviours, ...

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