2.11 SENSORY ACUITY, BODY LANGUAGE AND MIND READING
‘The average human looks without seeing, listens without hearing, touches without feeling, eats without tasting, moves without physical awareness, inhales without awareness of odour or fragrance, and talks without thinking’
—Leonardo da Vinci
After most project reviews that I have attended we end up with ‘more communication’ at the top of the flip chart. Some people may want more, but really I think that we are talking about better communication. It is not usually that there has been no communication, but rather that the message has not been received and understood across different stakeholder segments.
‘The meaning of the communication is the response that you get’