‘How much pain have they cost us, the evils which have never happened’

—Thomas Jefferson

Projects can be very tough environments, especially when things do not run to plan or in turnaround situations, and there is a strong correlation between mental toughness, or resilience, and management seniority. The good news, however, is that NLP means that you can deal with the stress at source rather than trying to develop a thick skin, though it can help you to do that too. Indeed, there are popular authors on NLP with whole books on the subject of controlling stress. 144

3.8.1 About stress, triggers and effects

In small doses, stress provides a useful stimulus. Stress is a natural response built in humans as a ‘flight or fight’ ...

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