3.18 BRIDGING THE DIVIDE – NEGOTIATION, PERSUASION AND MANAGING DIFFICULT PEOPLE

‘When two people agree 100% of the time then one of them is 100% redundant’

—Former boss

There is a huge body of knowledge on negotiation and arbitration, 158 but here we will be focussing on what NLP can bring to bear, though this covers most of the fundamentals along the way. As NLP recognises that people each have their own views and filters on the world, it also has a range of techniques for discovering them and finding accommodations.

It is very likely that you will get conflict in projects as from the outset you are trying to constrain the desire for more scope within limited resources, and also trying to accommodate an array of stakeholders, often with ...

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