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tem is assessed at go-live and any necessary retraining or reinforcements are made
in the 30 to 60 days post-live. This not only promotes reliability and safe use of the
system as it was designed, but also can have a positive impact on end user morale
that they are being supported beyond the initial go-live period and have an op-
portunity to move from basic skills to advanced proficiency with the system.
Finally, the implementation plan should also account for the long-term op-
timization of the EHR. This step is commonly overlooked and often results in
benefits falling short of expectations because the resources ...