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Obtaining Value from Big Data for Service Delivery by William H. Money, J. Alberto Espinosa, Frank Armour, Stephen H. Kaisler

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References

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Barlow, M. 2013. Real-Time Big Data Analytics: Emerging Architecture. Sebastopol, CA: O’Reilly Media.

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Boyd, D.F. 1950. “Applying the Group Chart for X and R.” Industrial Quality Control 7, no. 3, pp. 22–25.

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