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Obtaining Value from Big Data for Service Delivery
book

Obtaining Value from Big Data for Service Delivery

by Stephen H. Kaisler, Frank Armour, J. Alberto Espinosa, William H. Money
December 2015
Beginner to intermediate content levelBeginner to intermediate
188 pages
4h 56m
English
Business Expert Press
Content preview from Obtaining Value from Big Data for Service Delivery

About the Contributors

Alberto Espinosa

J. Alberto Espinosa is currently the Chair of the Information Technology Department, a Full Professor and a Kogod Research Professor at the Kogod School of Business, American University. He holds PhD and Master of Science degrees in Information Systems from the Tepper School of Business at Carnegie Mellon University, a Master’s degree in Business Administration from Texas Tech University, and a Mechanical Engineering degree from Pontificia Universidad Catolica, Peru. His research focusses on coordination and performance in global technical projects across global boundaries, particularly distance and time separation (e.g., time zones). His work has been published in leading scholarly journals, including ...

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Publisher Resources

ISBN: 9781631572234