Contents

Purpose

About the Contributors

Acknowledgment

List of Acronyms

Chapter 1 Introduction
Chapter 2 Applications of Big Data to Service Delivery
Chapter 3 Analyzing Big Data for Successful Results
Chapter 4 Big Data Infrastructure–A Technical Architecture Overview
Chapter 5 Building an Effective Big Data Organization
Chapter 6 Issues and Challenges in Big Data and Analytics
Chapter 7 Conclusion: Capturing the Value of Big Data Projects

Appendix A: Methods-Based Analytics Taxonomy

References

Further Reading

Glossary

Index

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