Obtaining Value from Big Data for Service Delivery
by Stephen H. Kaisler, Frank Armour, J. Alberto Espinosa, William H. Money
Obtaining Value from Big Data for Service Delivery
Copyright © Business Expert Press, LLC, 2016.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means—electronic, mechanical, photocopy, recording, or any other except for brief quotations, not to exceed 400 words, without the prior permission of the publisher.
First published in 2016 byBusiness Expert Press, LLC222 East 46th Street, New York, NY 10017 www.businessexpertpress.com
ISBN-13: 978-1-63157-222-7 (paperback)
ISBN-13: 978-1-63157-223-4 (e-book)
Business Expert Press Service Systems and Innovations in Business and Society Collection
Collection ISSN: 2326-2664 (print)
Collection ISSN: 2326-2699 (electronic) ...