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Occupational Outlook Handbook 2010-2011 by Editors at JIST, US Department of Labor

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Office and Administrative Support Occupations

Financial Clerks

Bill and Account Collectors

(O*NET 43-3011.00)

Significant Points
  • Employment of bill and account collectors is projected to grow by about 19 percent over the 2008–2018 decade, which is faster than average for all occupations.
  • Most jobs in this occupation require only a high school diploma, though many employers prefer workers with some customer service experience.
  • Job prospects should be favorable, especially for those with related work experience.
Nature of the Work

Bill and account collectors, often called collectors, attempt to collect payment on overdue bills. Some are employed by third-party collection agencies, while others—known as in-house collectors—work directly for the ...

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