Chapter 3. Basic Principles of Business Processes
Imagination is more important than knowledge.
Albert Einstein
Chapter 3 discusses the different definitions of the term business process. It describes the common properties of a business process and the different abstraction levels of business process descriptions.
Keywords: business process, business process identification, business process properties, as-is process, to-be process
Mainly independent of concrete standards such as the BPMN, this chapter defines and describes business processes in a general way. Topics covered include the following:
▪ What is a business process?
▪ Characteristics of a business process
▪ Discovering business processes
▪ As-is process versus to-be process
▪ Levels of business ...
Get OCEB Certification Guide now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
