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Office 2010 Made Simple by Guy Hart-Davis

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Dealing with Spam

E-mail monitoring companies report that more than nine out of ten e-mail messages are spam, or unsolicited commercial messages. ISPs and e-mail providers generally do a great job of preventing most spam from reaching us, but even so, plenty of spam messages evade the filters and make it to inboxes.

To help you deal with spam, Outlook automatically monitors your incoming mail and puts any suspected spam in the Junk E-mail folder. It's a good idea to visit this folder every day or two to rescue any messages that Outlook has falsely accused and to get rid of the rest.

Removing Non-Spam Messages from the Junk E-mail Folder

If your Junk E-mail folder contains a message that's not junk, click the message in the Message List, and then ...

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