The ability to align the people in your operation with the goals of the enterprise is a critical part of leadership. Alignment includes the behaviors of a leader who facilitates the development of a vision and principles with a balanced strategy and goals with the team, develops a balanced scorecard to track progress, and organizes staff and tasks to best accomplish goals. A critical element of innovation involves inclusion of customers and other stakeholders with your team members when developing your strategy. The purpose is to ensure team members are completely aligned with their customers and your organization’s plan. At the very least, stakeholders to invite to the planning session should include key customers ...
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