CHAPTER 5

Team Template

Meet Regularly with Staff

Creating a team structure is the foundation for communication with a steady flow of information and creating a collaborative and innovative operation. The leader must be able to lead the meetings in addition to conducting group and individual conversations. This requires the leader to become a facilitator using the listening skills described earlier as part of his or her skill set.

This is the story of a software company with offices in Atlanta, Georgia, and Seattle, Washington. An IT specialist in Atlanta had discussions on a broad array of projects over 6 years with his counterpart in Seattle. One day, the specialist in Atlanta asked his counterpart where in Seattle he lived. His counterpart ...

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