CHAPTER 8

Create an Open Climate

Unless you are able to channel Steve Jobs, creativity and innovation occur with collaboration. Collaboration relies on leadership behaviors of facilitating, driving out fear, encouraging new ideas, and delegating.

When should you collaborate with your staff? You should collaborate when improving existing work processes and products, when initiating development of new products or services and when decisions you are making impact the group. If you are considering new technology and they must use it, they should be part of the discussion and decision. If you are considering standard dress codes or hiring an additional staff member your staff will be affected and you will need their support. Be certain to include ...

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