About the Author

Ron Robinson is trained and certified in performance management, lean organization design, process improvement, total quality management using high performing work teams, strategy development, mediation, leadership coaching, and leadership course development. He has coached leaders from CEO’s and other corporate executives to managers, supervisors and key personnel in fortune 500’s, non-profits, and governmental agencies in order for them to work more effectively with their personnel to improve operational performance.

For 10 years, he served as Human resource Deputy for a software development company with responsibility for ...

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