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On All Cylinders, Second Edition, 2nd Edition
book

On All Cylinders, Second Edition, 2nd Edition

by Ron Robinson
October 2019
Intermediate to advanced content levelIntermediate to advanced
158 pages
3h 16m
English
Business Expert Press
Content preview from On All Cylinders, Second Edition, 2nd Edition

Chapter 1

Leadership System

If leaders expect staff to meet and exceed the expectations of their customers, those same leaders must respond to concerns and exceed expectations on behalf of their staff.

—Joseph A. Michelli, The Starbucks Experience

Traditional Management

We are provided leadership skills through life experiences both at home and at work. In addition, certain personality styles lend themselves to qualities of leadership that assist in your leadership journey. In this chapter, you will learn a leadership system used by successful entrepreneurs that can assist you advance your skill set. I can remember as a child telling myself that I would never say to my children some of the things my father said to me. However, when I became ...

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Publisher Resources

ISBN: 9781949991956