Chapter 14

Our Ambassadors

Our company has faced a lot of trials this year. We had a lot of people in the media be quick to jump to conclusions and make assumptions. We had UAW people picketing Toyota dealerships around the country trying to get us to go union. They made one big mistake by doing that. The union bosses proved why we don’t want or need them. If they are willing to threaten our customers and keep us from selling cars now, that proves they don’t care about us or our well-being. All they want is our union dues, and we realize that.

Through those trials, we had many people come out and defend us. This chapter gives just a few examples. We had everyone from the governor of Kentucky to a nineteen-year-old college student in Florida ...

Get One Team on All Levels, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.