Chapter 1. THE CASE FOR OPEN SERVICES INNOVATION
As I write this chapter, the Western world's leading economies (along with Japan's) are in a terrible state. Even before the recession began in 2008, disruptive new forces were at work transforming the global economy:
Useful knowledge, information, and technology are now widely distributed around the world.
Increased global competition and higher rates of growth in the developing world are leading to greater wealth and rising standards of living, while stagnation is taking hold in most developed economies.
The advanced economics are confronting unsustainably high levels of debt that, ironically, are being financed by lending from poorer developing economies.
Let us consider each of these in turn. ...
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