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Open Source for the Enterprise by Gautam Guliani, Dan Woods

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Mailing List Managers

We define mailing list management software as software that manages various aspects of running an email list. Such aspects include managing user subscriptions and privacy, spam and virus blocking, and sending daily digests and message archiving.

Mailing list managers are crucial in the open source development world, since mailing list archives can become a knowledge base for an open source project and can help foster a community around the project. A healthy community is critical to the success of an open source project.

Mailing List Manager Solutions

Solutions in the mailing list manager space tend to be software programs that are tightly integrated with email servers, use filesystems for storing messages, and provide a web- and email-based interface. They provide easy access to mailing list archives; more mature solutions also provide searchable archives.

Mailing List Manager Capabilities

Here is a list of mailing list manager capabilities:

List administration

The ability to subscribe and unsubscribe to mailing lists and options to manage subscription such as per-message delivery or digest delivery

Support for multiple languages and support for privacy options such as message archive privacy and list-membership database privacy

Membership management

The ability to put subscriptions on hold temporarily and the ability to support real names

Content management

The ability to handle MIME attachments

Delivery capabilities

Support for delivery options such as per-message ...

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